Bottom Line Office Policy for COVID-19

To our valuable clients,

Our number one concern currently is the safety and health of our staff, our families, and our clients. Over the next few weeks, we will be monitoring information provided by the CDC and WHO about the COVID-19 virus.

In order to guarantee the safest work environment for our staff, we will be cancelling all face-to-face meetings in our office for the next few weeks.

First, please call our office before taking any action regarding your business financials. That way we can help you in the best and safest way possible for everyone. Especially if you have been in contact with anyone recently who has contracted the COVID-19 virus, or if you are feeling ill in any way; please contact us!

If you have paperwork to drop off, please scan or take a picture of it and upload it to this ShareFile link.

We are restricting contact to three to five minutes for:

• those clients who regularly come to our office to pick up their monthly financial paperwork, and
• those payroll clients for whom we print physical checks.

If you are part of either of these groups of people, please contact us first before traveling to our office.

For our tax preparation clients who pick up a physical copy of your return, please wait to hear from us about how to access a digital copy of your return(s).

Have a meeting scheduled with us already? We will contact you for options to teleconference via Zoom or phone conference. At this time, please consider these meetings canceled and await rescheduling.

We have very valuable tools in place to protect ourselves and our clients while still being able to continue our ongoing work.

If you have any questions, please feel free to call our office during business hours at (318) 703-2222. As always, we will respond to requests for information in the order they are received.

We ask for your patience and understanding while we make decisions about how to continue services to our clients in a safe way. Payroll, bookkeeping, and tax preparation services will continue as normal until we inform you otherwise.

Should you have any trouble accessing your financial information in ShareFile, or if you have never utilized your ShareFile access, please email our office manager Heidi at contact AT bottomlinepros DOT net for assistance.

We wish you the best of health!

Vicki Lynch & the team at Bottom Line Accounting